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Cueable support

Let’s get you unstuck.

Cueable is not yet publicly released. This page explains the planned support experience for Cueable on iPhone, iPad and Mac and gives you a direct way to ask a question now.

Contact support
01

Availability

Cueable and Cueable+ are coming soon. Final device requirements and App Store availability will be published before launch. There is no website download or checkout right now.

02

Apple-only purchases

Cueable+ Monthly, Yearly and Lifetime are planned as Apple In-App Purchases. Your App Store will show the current local price and purchase terms.

03

Restore Purchases

Use Restore Purchases in the paywall, Cueable settings or Customer Center. You will normally need the same Apple Account used for the purchase.

04

Manage membership

Apple controls renewals, cancellation, billing and refunds. Cueable will link to Apple’s management interface through Settings → Cueable+ → Manage Membership.

05

Study-data sync

Cueable works locally. Optional CloudKit syncing uses your private iCloud database to move eligible study data between your Apple devices. Purchase restoration is separate.

06

Privacy requests

Email Quovane for access, correction, deletion or privacy questions. Never send card details or an Apple Account password. Apple handles purchase-history requests.

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